Professional Tourist Housing Management in Madrid
The Charming Concept is the leading company in managing tourist and medium-term rental properties in Madrid. Every day, we help over 300 property owners maximize the profitability of their assets. Ready to increase your property’s income?
Your property can earn more.
We know how.
With nearly a decade of experience in vacation rental management, we ensure that every property reaches its maximum potential and profitability.
Two services, one goal: maximizing your property’s profitability
We understand the unique characteristics of each property and the specific needs of each owner. That’s why we’ve designed two plans so you can choose the one that best suits you.
- Most popular plan
Full Management
20% OF EACH BOOKING
- Listing creation and management
- Price optimization
- Booking management
- Check-in and check-out services
- Professional cleaning and laundry services
- Sheets and towels included—one less worry
- Guest analysis
- Basic maintenance
- Owner app with real-time booking and income tracking
- Secure guest payment management
- Professional photography session included
- Welcome amenities for guests
- 24/7 guest support
- Cleaning products for guests
- Noise monitoring to ensure better neighbor relations
- No minimum billing per booking
Online Management
8% OF EACH BOOKING
- Listing creation and management
- Price optimization
- Booking management
- Owner app with real-time booking and income tracking
- Guest analysis
- SEO positioning for listings
- 24/7 guest support
Example income calculation
For a 5-night stay
Nightly rate
100€
Number of nights
5
Gross income
500€
Charming concept fee (20%) - 100€
Your earnings
400€
Always backed by experts, technology, and personalized attention
A team of experts
Our winning philosophy is based on delivering value through expertise.
Industry-leading technology
We use cutting-edge property management software to automate processes and improve time-to-market for every asset we manage.
Personalized attention
Technology is nothing without people behind it. We guarantee a five-star experience for both property owners and guests.
Let’s talk numbers:
We let the figures speak for themselves
Over 50,000 bookings managed in the past five years
More than €35 million generated in bookings over the last five years
Over 300 operational properties
Discover why we are Madrid’s highest-rated service by tenants!
Marta Molero Arias
Excellent location of the apartment during our visit to Madrid. Outstanding services and amenities. Isabel provided exceptional assistance with her friendliness and willingness to help us with everything. Highly recommended!
Ana Luz García
Great location. Excellent value for money. Isabel welcomed us warmly and explained everything perfectly—her kindness, friendliness, and professionalism stood out. I’d definitely stay here again. A highly recommended getaway in Madrid.
Alberto Gualda
I stayed in an amazing apartment in central Madrid—everything was spotless and well-maintained. Isabel greeted us upon arrival with incredible kindness, answering all our questions and giving us fantastic recommendations.
Thanks to Isabel, our stay in Madrid was even better!
Real-Time property insights with our owner portal
Stay informed about your property’s performance with real-time data on occupancy, RevPAR, ADR, and other key metrics.
